Cancellation/No Show Policy
Sonoran Serenity Spa has a 24 hour cancellation window. Changes, cancellations and reschedules can be made online any time prior to 24 hours. You can cancel by phone up to 12 hours in advance of your appointment. If you late cancel within 12 hours of your scheduled appointment, your credit card on file will be charged 50% of the full price for the appointment. If you late cancel within 2 hours or no-show your appointment, your credit card on file will be charged the full price for the appointment.
If you prefer to call, you can reach us at 480-SPA-3297 (480-772-3297). If we are with a client, you will get our voice mail. Your call is important to us, so please leave a message and we will call you back.